chatDigital Invoicing & CRM

Restaurant POS WhatsApp Integration

Link your restaurant's own WhatsApp account to your POS in seconds. Send digital invoices directly to your customers' phones, bypass SMS limitations, and effortlessly build a customer database for future marketing.

No credit card required · Connect via simple QR scan

What Is Epitto's WhatsApp Integration?

Unlike complicated third-party services that send messages from generic numbers (like "VM-EPITTO"), Epitto's integration allows you to link your restaurant's actual WhatsApp account to your billing system.

By simply scanning a QR code or entering a pairing code—just like logging into WhatsApp Web—your POS is instantly authorized to send digital invoices directly to your customers. Your customers receive their bills from your business number, complete with your profile picture and brand identity.

This seamless integration transforms your restaurant billing software into a powerful tool for frictionless data collection and customer retention.

Why Restaurants Choose WhatsApp Over SMS

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Zero Paper Costs

Drastically reduce or eliminate the need for thermal paper rolls and expensive printer maintenance.

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Bypass SMS DND

Traditional SMS invoices are often blocked by Do Not Disturb registries or ignored. WhatsApp boasts an open rate of over 90%.

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Frictionless Data Collection

Customers want their receipts. By asking for a number to send the bill, you naturally build an accurate customer database.

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True Brand Authenticity

Messages come from your actual business number with your profile picture, not a generic sender ID.

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Feedback & Reviews

Follow up invoices with polite requests for Google Reviews while the dining experience is still fresh.

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Future Marketing

Use the database built via invoicing to send targeted promotions and digital menus directly to past visitors.

Simple Onboarding

Connect in Seconds, No IT Required

You don't need technical skills or complex API approvals. Epitto uses a seamless, dual-method onboarding flow designed for busy restaurant owners.

  • 1

    QR Code Scan

    Just like WhatsApp Web. Open WhatsApp on your phone, go to Linked Devices, and scan the QR code on your POS dashboard.

  • 2

    Phone Number Pairing

    Don't have your camera? Enter your number on the dashboard and type the 8-character code into your WhatsApp app.

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Link WhatsApp

Scan QR Code

Open WhatsApp on your phone and scan to connect your POS.

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Features

How Epitto Works with WhatsApp

1

Instant Digital Invoices

When a transaction is completed, the system normalizes the customer's number and dispatches a formatted digital invoice directly to their personal WhatsApp.

2

Human-Like Interactions

To appear authentic, the system temporarily sets the bot's presence to "available" and "typing..." before sending the invoice, creating a natural customer experience.

3

Foundation for CRM

Every invoice sent is a verified contact added to your database. This forms the foundation for sharing digital menus and targeted weekend discounts.

4

Rock-Solid Reliability

Epitto uses intelligent connection management. If network drops occur, it auto-retries. Session credentials are securely stored locally, meaning you stay connected even if servers restart.

Frequently Asked Questions

Do I need a special WhatsApp Business API account?expand_more
No! Epitto links directly to your existing WhatsApp Business or personal account using a simple QR code scan, just like WhatsApp Web.
Will my customers see messages from a generic number?expand_more
No, this is a major advantage of Epitto. Customers will receive invoices from your restaurant's actual phone number, complete with your profile picture and name.
Why is WhatsApp better than SMS for receipts?expand_more
SMS messages are frequently blocked by DND (Do Not Disturb) registries, delayed, or completely ignored. WhatsApp provides guaranteed delivery, a 90%+ open rate, and lets you send rich, formatted text.
How does this help me build a customer database?expand_more
Customers are highly motivated to give you their phone number when they know they will receive their receipt. This creates a frictionless way to build an accurate, highly valuable contact list for future marketing.
Do I have to re-scan the QR code every day?expand_more
No. Epitto securely stores the session credentials locally. Even if your system restarts, the integration will automatically attempt to reconnect without requiring a new scan.

Ready to Ditch Paper Receipts?

Modernize your restaurant by sending digital invoices directly from your own WhatsApp number. Cut costs, bypass SMS limits, and effortlessly build a marketing database with Epitto's seamless POS integration.